JG IT Support

Computer support and IT services

Hi there! I can help you with troubleshooting, maintenance, build setups, upgrades, data transfer, backup and recovery, or resets and reformatting. Just let me know what you need, and we'll sort it out together!

No Internet or Wi-Fi Issues

Can’t connect to the internet or your Wi-Fi keeps dropping?
There are a few common reasons your connection may be failing — whether on a PC, laptop, or mobile device.


✅ Possible Causes:

  • ๐Ÿ“ถ Router Settings – misconfigured or outdated settings
  • ๐Ÿ“ด Network Adapter Problems – Wi-Fi drivers may be outdated or disabled
  • ๐ŸŒ DNS Errors – incorrect or unresponsive DNS settings
  • ๐Ÿšซ ISP Downtime – no internet from your provider
  • ๐Ÿงฑ Firewall or Antivirus Blocking – security software can block connections

⚙️ Quick Fix Suggestions:

  • Restart your router and modem
  • Check if other devices can connect to the same Wi-Fi
  • Update or reinstall your network drivers
  • Reset your network settings or use Google DNS (8.8.8.8)
  • Temporarily disable firewall or antivirus to test connection

๐Ÿ› ️ Need Help?

I can help you troubleshoot Wi-Fi and network issues remotely or walk you through a quick fix.

๐Ÿ’ฌ Tap the chat bubble to message me on WhatsApp